Alerts and Reporting Management

Dashboards

Transactions alerts: Value over limits → https://toqio.cloud.looker.com/dashboards/68

Transactions alerts: Quantity over limits → https://toqio.cloud.looker.com/dashboards/69

Transactions alerts: Repeated amounts → https://toqio.cloud.looker.com/dashboards/70

Transactions alerts: Same origin or destination accounts → https://toqio.cloud.looker.com/dashboards/71

Transaction alerts: High-risk and blacklisted payments→ https://toqio.cloud.looker.com/dashboards/72

Alerts Set Up

To set up the alerts you wish to receive and the frequency you will need to follow these steps.

  • Access the dashboard of your interest
  • Select the tile you want to be alerted about and click on the alert icon:

  • Define the logic for the alert:

If you select, e.g., when movements increase by 1, checking every 15 minutes or less, the system will email you whenever any new alert pops in.

  • If you need to browse the specific details of any alert you can click on the movements count data for a given client and you can drill down into the details:

Reporting

As for the case of alerts, different automatic and manual reports can be set up.

  • Scheduled

    • By clicking on the right top of the dashboards you can find an option to schedule deliveries

    • By clicking on the option you can define the frequency, the channel, and the format of the file you want to receive:

      • In a similar manner, you can also download a file in a different format by clicking on the option Download in the same menu
      • This will lead to a modal window with the options CSV or PDF